Sr. Technical Program Manager, Top FAANG Company

Sr. Technical Program Manager, Identity

DESCRIPTION

Do you like helping customers and service teams simplify and speed up their work? Looking for a job where you can influence multiple products while running a program that streamlines the building and launching of new customer facing features?

The Top FAANG Company is seeking an experienced Sr. Technical Program Manager to manage delivering critical cross-organizational projects end-to-end. Responsibilities include collecting business and systems requirements from internal and external customers, driving project schedules from design to release, and managing production launches. You will be expected to drive consistency in solutions across multiple teams while incrementally streamlining the process in order to speed up delivery.

The right candidate will possess a strong program management background that's heavily focused on influencing product decisions and excel at identifying technical and process patterns that to make things simpler and more consistent for both external customers and internal service teams.You will have demonstrated experience leading multiple launches in parallel, and will have a well-rounded technical background in current web technologies.

By joining this fast growing team and space, you will have the opportunity to influence product decisions across multiple services while blazing a new path in the cloud computing space that is still in its infancy. This is the perfect area to learn about a wide range of services and technologies while helping shape the long-term trajectory of cloud computing as a whole.

The Company has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, Our Platform is always innovating with the customer in mind. Our Platform team sustains over 750 million transactions per second. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.

At Our Company, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and Gender Diversity conferences. The Company’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

BASIC QUALIFICATIONS

· 5+ years’ experience as a technical program manager leading cross-functional teams to deliver complex software projects
· Experience collecting business and systems requirements from customers (inside and outside the organization), driving project schedules from design to release, and managing production launches
· Experience with agile methodologies
· Ability to communicate effectively with both technical and non-technical individuals
· Excellent oral and written communication skills
· Bachelor's degree in Engineering, Computer Science, or related technical field.

PREFERRED QUALIFICATIONS

· Experience building high-performance, highly-available, scalable distributed systems
· Experience designing and building tools for global support organizations and/or customer self-service products
· Deep understanding of agile software development process.
· Demonstrated ability to dive deep in understanding our platform, our products, and the technical landscape
· Knowledge and prior use of The Company’s services
· Master's degree in a business or technology discipline or related field